The time has come! Today, we are happy to announce the release of our new collection software, JST CollectMax. This release focuses on bettering the collection experience and interactions with our valued clients.
Beginning at 12:00 PM, we will be initiating the conversion process. During this initial conversion, you will not have access to the client portal and collection data. Should you require this data during this time, please reach out to us at (480) 551-2173 and we will be able to assist you.
We will also be rolling out ShareFile to all of our consumer clients. Some of you may have been given access already. This will be the new and improved way to submit sensitive data and placements. Within the coming days, you will be receiving an email to set-up your password to your ShareFile account.
MAK is committed to its clients and bettering your user-experience and interactions with our Firm. We are doing our best to ensure that our clients do not experience any complications, however, as with any software conversion of this magnitude, minor delays and disruptions may be experienced for a short-time. Rest assured, your satisfaction is our highest priority and any such complications will be resolved as soon as possible.
Thank you for your patience throughout this process. Should you have any questions or concerns regarding the conversion, please do not hesitate to reach out to us at (480) 551-2173.